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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked.

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Frequently asked questions

Ordering and Payment

How can I order?


You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.




Why should I buy online?


Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.




What are the delivery charges?


Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example Fragile Material) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.




Do you have the product in stock?


All the products which are shown on our site are available. Order lead time depends on the products and quantities.




How to contact customer service?


If you have question regarding our online store (ordering, account questions, technical questions), please contact informamizhthini@gmail.com. On pricing and shipping related issues you can contact customer support at informamizhthini@gmail.com or call +0452-2340055.